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Enforcement review · Updated August 2, 2026

Appeals

Information for eligible users who want Showdek to review enforcement affecting their own account or content.

Plain-language summary

At a glance

Eligible users may ask Showdek to review enforcement affecting their own account or content. Use the in-app appeal option when available, or contact Support from the affected account's registered email address.

  • Only the affected account may submit an appeal.
  • Identify the affected account or content and explain why the decision should be reviewed.
  • A reviewer may uphold, reverse, or modify the decision.
  • An appeal does not automatically restore content, features, or account access.
  • Showdek does not promise a fixed appeal-response time.

This summary does not replace the eligibility, outcome, and information-protection details below.

On this page

Who May Appeal

Eligible users may appeal enforcement affecting their own account or content. Only the affected account may submit the appeal, and duplicate active appeals may be restricted.

How to Appeal

Appeals may be available through the Showdek app. When the in-app option is unavailable, the affected user may contact support@showdek.com. Showdek does not promise a fixed appeal-response time.

  1. Look for an appeal option in the Showdek app for the affected account or content.
  2. If the in-app option is unavailable, email support@showdek.com from the address registered to the affected account.
  3. Include your Showdek username, identify the content or account action, and briefly explain why you want the decision reviewed.
  4. Do not send passwords, one-time codes, access tokens, or unrelated private-message contents.

Appeal Outcomes

  • A reviewer may uphold the enforcement decision.
  • A reviewer may reverse the enforcement decision.
  • A reviewer may modify the enforcement decision.
  • An appeal does not automatically restore removed content, features, or account access.
  • A reversal or modification becomes effective only after confirmed system action.

Child-Safety Enforcement and Appeal Limits

Child-safety enforcement may be appealed only when Showdek offers an appeal for the affected account or content. Some actions may have limited appeal because of legal obligations, immediate safety needs, confidential evidence, preservation duties, or restrictions connected with competent-authority processes. This section does not create an appeal right where Showdek does not offer one.

Information Protection

Reporter identity is never disclosed through an appeal. Sensitive evidence, confidential evidence, internal notes, and restricted safety information are not provided through the appeal process where disclosure would create a safety, privacy, evidentiary, legal, or authority-related risk.